01Information We Collect
◆Contact Information:: When you submit our contact form or book a consultation, we collect your name, email address, company name, and project details.
◆Usage Data:: We collect anonymised analytics data (via Google Analytics) including pages visited, time on site, and general location. No personally identifiable information is collected through analytics.
◆Communications:: If you email us directly, we retain those communications to provide support and improve our services.
02How We Use Your Information
◆To respond to your enquiries and deliver the services you requested.
◆To send project updates, invoices, and service-related communications.
◆To improve our website and services through aggregated, anonymised analytics.
◆We do not sell, rent, or trade your personal information to third parties.
03Data Storage & Security
◆Your data is stored securely in Google Firebase Firestore, hosted on Google Cloud infrastructure with encryption at rest and in transit.
◆We implement industry-standard security practices including access controls, HTTPS-only communication, and regular security reviews.
◆We retain contact and project data for up to 3 years, after which it is securely deleted unless required for ongoing legal or contractual obligations.
04Cookies
◆We use essential cookies for site functionality and Google Analytics cookies for anonymised usage tracking.
◆Analytics cookies collect no personally identifiable information. You can opt out of Google Analytics at any time via browser settings or the Google Analytics opt-out browser add-on.
◆We do not use advertising or tracking cookies.
05Third-Party Services
◆Google Analytics:: Used for anonymised website analytics. Governed by Google's Privacy Policy.
◆Google Firebase:: Used for form submission storage. Governed by Google Cloud's Data Processing Terms.
◆Vercel:: Used for website hosting. Governed by Vercel's Privacy Policy.
◆We do not share your personal data with these providers beyond what is necessary to operate the service.
06Your Rights
◆You have the right to access, correct, or delete any personal data we hold about you.
◆You may request a copy of your data or ask us to stop processing it at any time.
◆To exercise any of these rights, contact us at hello@untolddevops.site and we will respond within 30 days.
07Contact
◆If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@untolddevops.site.
◆Untold Tech Solutions, Nairobi, Kenya.
This policy may be updated from time to time. We will notify users of significant changes via email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
Questions about your data?
We're happy to help. Reach out anytime.